High Speed Services
|A cable modem connects you to the Internet with blazing speeds using the same coaxial cable in your home that delivers cable television programming. With a cable modem no phone line is required. Even the heaviest Internet usage won’t affect your cable TV reception. Cable modems are available only in Pioneer Communications' cable television service areas.
||Digital Subscirber Line (DSL) technology uses the same standard copper pairs as your telephone. DSL provides a high-speed connection to either individual computers or networks. A DSL modem is installed at the customer's site and provides a standard Ethernet connection into the Internet. DSL is also a perfect medium for remote access into a private network for home or business users.
|CABLE MODEM PRICING
- Always-on, instant access
software apps and large files in a flash
- Google Apps Plus
access is included with your account
- Access your
e-mail from anywhere, at home, at the office, on your mobile or from the web
around-the-clock technical support available whenever you need it
Do you enjoy the
local service and savings of WestLink's wireless service?
- Add Pioneer
High-speed Internet service and save even more.
customers receive a $15.00 discount each month on their High-speed Internet
- That's a savings
of up to $180 a year
which High-speed Internet option is right for you. We're here to help, 24/7.
Cable Modem access requires a subscription to cable television service
from Pioneer Communications. DSL Modem access is available with or without
Pioneer Communications local telephone service. Internet access
charges are in addition to any cable television or local telephone service
charges. All services may not be available in all areas, please contact us to
View High-speed Internet Modem Warranty information
IP Numbers - Static vs. Dynamic
Each device connected to the Internet is given an IP number (address). This means that for each computer connected through a CPE (Customer Premise Equipment) device an IP number is required. This allows packets to flow to and from each PC through the Internet. If a computer is simply accessing services from other hosts on the Internet (i.e. browsing web-sites) they do not need to have the same IP number always, this is known as a dynamic IP number. If the user wants to offer services to other users on the Internet, your computer will require a static IP number. This is an IP number that is assigned to your computer permanently. This means that the computer is always available via the same number. Please note that Cable Modems
and DSL's will have Dynamic IP addresses.
DNS name services
DNS is an acronym for Domain Name Services. Whenever you access a remote site the name that you type in is converted into an IP number for routing through the Internet. For example the name www.pld.com is converted into IP number 184.108.40.206. Every IP number that is assigned from Pioneer is automatically given a name in the domain pld.com. Users with a static IP number may wish to individualize their identity with their own domain name. In order to get a domain name Pioneer will coordinate with the domain authority and build the required files to point the users name to their static IP number.
Virtual E-Mail server
If a user has their own domain name they may want to receive e-mail to their own domain name. So for example if a user has registered a name sample.com, they may want to receive e-mail at email@example.com. Either the user can bring up their own e-mail server and handle mail internally or they can chose to let Pioneer host their mail. Pioneer offers virtual e-mail services to users with a domain name. This service allows users to utilize Pioneer's e-mail server to send and receive e-mail.
By default CPE (Customer Premise Equipment) devices allow 1 computer to receive an IP address. For users with multiple computers or networks you can connect multiple PC's to a single CPE device. Depending upon the size of the network and security involved additional equipment may be required, and additional fees may apply.
Cable Modem DOCSIS Headend
Pioneer Internet uses Cisco ubr cable modem headend equipment. This equipment is DOCSIS certified, which means that any DOCSIS certified cable modem "should" work on our system.
To learn more on the DOCSIS technology, go here.
Purchasing a Cable Modem
DOCSIS is a standard for interconnection of cable modem devices. Please contact us before purchasing any cable modem as Pioneer does reserve the right to deny connection to any device that causes interference to our system.