Frequently Asked Questions

  • What is Pioneer Internet's Outgoing Mail Server (smtp)?
    mail.pld.com


  • What is Pioneer Internet's Incoming Mail Server (pop)?
    mail.pld.com


  • What is Pioneer Internet's News Server?
    news1.pld.com
    Please Note: This news is a contracted service which Pioneer Internet has no control over.


  • What is Pioneer Internet's DNS Server Names and Numbers?
    Primary Server = NS1.PLD.COM : 206.253.33.130
    Secondary Server = NS2.PLD.COM : 206.253.33.131


  • What is the difference between dynamic and static IP addresses?
    Dynamic IP addresses can change each time you connect to the Internet, while static IP addresses are reserved for you statically and do not change over time.


  • What does pld stand for?
    Pioneer Long Distance


  • How do you get my billing information?
    When you sign up with us the Help desk will take your billing information at that time or email billing@pld.com .


  • Who should I call for billing questions?
    For Pioneer Internet users, call the Pioneer Communications office at 620.356.3211 - Let them know you wish to speak with someone about your Internet BILLING account. If you have an account number, that would also be useful.